Regional and Inter-state orders can take up to 2-3 working days depending on courier. Items ordered that are on backorder can take an additional 2-3 working days.

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state. Price on the website are listed exclusive of GST.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.

For ALL Returns

You must request for a Return Authority (RA Number) by emailing sales@christonpackaging.com.au or by calling 07 3282 9991 before sending the goods back. Returned goods must also be accompanied by the following:

Name and Address
Invoice and RA Number:
Return Reason:

Shipping & Returns

Christon Packaging